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The Guardians of Middle Earth Weekly Newsletter 08/08/2021

Juls / Aug 08, 2021
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Welcome to the Newsletter

Hey Dancers

Screenshot of the Week
The screenshot this week (above) is of The Udun Foothold from above. With the next update to Anor arriving sometime this month to include Mordor a nice view of what is to come is apt. Submitted by Juls.

We invite you all to submit your screenshot. A place, your character, a costume, whatever you want. Please send your screenshots to Juls through Discord message.

New Members
Please extend a warm welcome to Hallado, alt of Hal, a level 101 Burglar that joined Gnomes on August 6th.

Kin Events
There is a raid planned for August 14th. Ost Dunhoth T2 on Saturday 14th August at 7:30 PM server time. Please see Discord and sign up.

Please visit and vote on our member polls for a classic instance/raid run at the link below (see Polls on the right hand side).

http://thegnomes.eu/

Kingratulations
Congratulations to Keepie on completing the Fall of Khazad-dum t2 deed. Well Done!


Server Events
Farmers Faire will be running from August 10th until August 31st. For those not aware, the Farmers Faire and the Summer Festival were combined into one event from last year onward, so there is a lot to do.

Patch Notes and Updates
There are no patch notes or updates this week. However there has been an announcement about Customer Service and in-game ticket response times. Link below.

Notice about Customer Service Response Time
We always want to provide the best customer service to our players that we can, so when our response times aren't what we'd like them to be, we want to let you know what we're doing about it and what to expect in the coming weeks. Our response times to your tickets have not been as fast as we would like due to a challenging work schedule along with some open positions currently being filled. We have temporarily brought in several agents to help with the ticket queue while we work on more permanent hiring in the coming weeks. Until that hiring is complete, though, you can expect a slower response time to your issues. We will do our best to be as fast as we can, and we appreciate your business.


https://www.lotro.com/forums/showthread.php?688485-Notice-about-Customer-Service-Reponse-Time&p=8086354#post8086354

Weekly Sales and Game Codes
Get 20% off:
Select Pets and Kites
Select Housing Items
Select Mounts
Now through August 12th!

Fall Injury Immunity x5 with the Code: NIMBLEFEET, now through August 12th!
Streams
Don’t forget to check out Gaz’s stream on

https://www.twitch.tv/geekbyte

Mrs Thing’s Stream

https://www.twitch.tv/mrs_thing

Cindy's stream

https://www.twitch.tv/craephin

Keeperelos's stream

www.twitch.tv/keeperelos
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